Commonly Asked Questions

Modem/Connection Problems

  • What causes me to get disconnected prematurely?
  • How do I change my dial number?
  • It seems to take an awful long time to get connected to you after your modem answers?
  • How do I connect to Aol through PrismWeb.Net?
  • I get connected, but can't seem to access any web sites?
  • Modem Updates
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